When do I need to replace my helmet?

In everyday life, helmets are often subjected to rough treatment and are exposed to many environmental influences. This can sometimes lead to the material becoming damaged and wearing out faster than usual.

Basically the following applies:
Bike, riding and ski helmets must be replaced after an accident! This also applies if there is no obvious damage to the helmet. Helmets older than eight years and used for a maximum of 5 years must also be replaced, regardless of how often or how intensively the helmet has been used.

(see user information point 5 "safe use")

What most people don't know:
Even the best helmet and its components can wear out faster than normal. Correct handling of the helmet and regular care are crucial. Our tips and tricks for helmet care can be found here.

Can the helmet chin strap tear?
Under certain conditions chin straps can tear. Possible causes of premature material wear include improper cleaning with agents containing solvents, and excessive UV exposure, especially in combination with cosmetics, for example, sun creams.

What to do if the chin strap breaks?
Do not use your helmet under any circumstances If the chin strap breaks. And please do not try to repair the chin strap yourself. Instead, please contact us directly! We would be happy to help you and replace your uvex helmet free of charge with an equivalent product, as long as the helmet is not older than five years.

You can contact us here.